At The Crossing at Ghost River Ltd., Cochrane, Alberta (“The Crossing”), the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently.
What information is collected about you? How do we use it?
We take care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request to The Crossing, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, phone number and/or postal address. By using the Site and providing us with the information requested, you consent to the collection and use of your personal information as follows:
Register you as a guest of The Crossing
Plan and purchase accommodations
Enter your email in our promotions or sweepstakes
Send marketing communications or surveys to you
Respond to your questions or suggestions
Improve the quality of your visit to our Site
Collect IP addresses to study aggregated data
Operate and manage the Site and our business
All forms will provide an opt-out button or alternative instructions to allow you to choose not to participate in The Crossing’s lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for The Crossing purposes or in joint promotions with a partner of The Crossing. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.
Permission for Use
Protecting your Information
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so The Crossing is committed to protecting the information we collect. The Crossing has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Paper copies, printed when needed, are stored in a secure unit on site and all electronic copies are hosted on a secure server with limited access by authorized users only. Please be advised that although The Crossing has endeavoured to create a secure and reliable Site, we cannot guarantee confidentiality of any communication or material transmitted to or from the site. When disclosing information over the Internet, users should remain mindful of the fact that it is potentially accessible by other parties. The Crossing has no liability or responsibility for the security of personal information transmitted via the internet.
Withdrawing Consent to Use
Use of Aggregated Data
The Crossing is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, The Crossing may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
Disclosure to Third Parties
The Crossing will not sell or lease your personal information to anyone, for any purpose whatsoever.
The Crossing may share your personal information with other companies or individuals when, for example:
We have your consent (either express or implied) to share the information.
The Crossing may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of The Crossing from unauthorized use, or misuse, of the Site or anything found at the Site.
We need to share your information to provide the service you have requested.
We need to send the information to companies who work on behalf of The Crossing to provide products or services to you (unless otherwise specified, these companies have no right to use your personal information beyond that which we provide to them that is necessary to assist us).
The Crossing is required to respond to court orders or other legal processes.
To enable features at the Site, The Crossing may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.
Links Provided To Other Sites
The Crossing may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as The Crossing. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or access their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Hotel Contact Information:
The Crossing at Ghost River Ltd.
Box 879, Cochrane, Alberta, Canada T4C 1A9
Phone: (403) 932-3392
Fax: (403) 932-2582